Plumbing is the trade where the after-hours call is the job. The receptionist answers in your company name, tells the caller to shut the main while it gets their address, rings your on-call plumber, and texts you the details. Drain cleanings and water-heater quotes get scheduled, not lost to voicemail.
No contract. No per-minute charges. Flat pricing from $9.80 a day. Live in two business days.
The calls that matter in Plumbing
You set the rules once. The receptionist follows them on every call, every hour, without being told twice.
Tells the caller where the main shutoff usually is and to turn it off, collects the address and number, then connects your on-call plumber.
Treats it as an emergency, asks whether any fixture is usable, and gets the plumber on the line. Takes the gate code or access notes too.
Asks the tank or tankless question and the age, schedules a same-day or next-day slot per your rule, and quotes only your fee.
Schedules into your openings and notes anything the caller already tried, so your plumber walks in knowing the story.
Collects the details and photos by text if you want them, and books the estimate. Never invents a price.
Recognizes repeat callers by number if you give it the list, logs the unit, and sends you one summary per building.
What it learns about your shop
Hours, services, service-call fee, service area, your emergency rule and who to call, the calendar you use, the greeting name, and which line to forward. Five minutes by text or email, then you hear a recorded test call before it goes live.
FAQ
If you want it to. Most plumbers do: it asks whether they know where the main shutoff is, describes where it usually is, and moves on to the address and number. It never gives repair instructions beyond that.
Yes. Give it the building list and it logs the unit and tenant name on every call and sends you one summary per building instead of twenty texts.
Whatever your rule says. Most shops schedule it for the morning and only send the on-call plumber for backups and active leaks. The receptionist follows your rule, not its own judgment.
That is who it is built for. Forward your cell on busy or no-answer and it catches what you cannot. Your phone still rings first.
Starter is $9.80 a day for up to 60 calls a month; Full Front Office is $14.90 a day for up to 200 calls with scheduling. One water-heater job you would have missed covers a month.
Hear it before you decide
Call (609) 536-1044 and ask it anything a customer would. To start the trial, text your company name, trade, town and best number to (609) 451-7874. Live on your own after-hours line within two business days. Nothing is billed until day 14, and only if you keep it.
Or copy this and text it